Recharge
Health & Wellness
body recharging station
FAQ'S
INTRODUCTION TO RECHARGE?
lIf you are new to Recharge Health & Wellness your first thought may be that our prices may seam unbelievable, but we promise you they are very real. Recharge is designed more like a fitness center where you purchase unlimited access to everything instead of the typical pay per session spa visit. At Recharge we believe that wellness should be done more like fitness, where you take care of your body, mind & health several times a week or month, just like a workout. That is why we offer unlimited wellness by the day, by the week or by the month, depending on your schedule. Since we opened in 2020 over 2.300+ customers have bought and continue to buy unlimited wellness passes.
FIRST TIME VISITORS?
The number one question we are asked at Recharge is, how many sessions can I book? The simple answer is UNLIMITED. Regardless, if you purchase a 1-Day Pass, 1- Mo Freedom Pass, Health Pass, or All Access Unlimited Diamond Pass, the answer is the same. You may schedule as many sessions as you want each visit while your pass is active. Yes, we do know that each one of these modalities would cost more than $49 per individual session anywhere else, that is exactly the point of Recharge unlimited wellness, we want our customers to take care of their health, and now they can afford to start.
WHEN DOES MY PASS START?
Your pass starts on the date of your select to activate the pass. You can schedule an unlimited number of sessions while your pass is active. Unused passes never expire. If you receive an email letting you know your pass is set to expire, simply call the club and we will extend your pass.
We recommend when buying a 1-Day pass to purchase it a week or more before you are planning to use it to make sure there are plenty of therapies available to book on your 1-Day visit. All therapies are scheduled ahead of your visit to make sure that they are available when you arrive.
First Time Customer Specials?
Once you leave the club after your first visit you no longer qualify as a first-time customer. If you purchase a pass or a Groupon offer you may upgrade or purchase a first-time pass during your first visit as a first-time customer.
To reduce overcrowding at Recharge a maximum number of passes are sold each month to make sure each customer has access to modalities, and they have a good experience at the club.
HOW DO PASSES WORK?
After you buy a pass the booking calendar will become available, and you will be able to schedule as many sessions as you would like for everything included with your pass. You may choose the start date at checkout in the event you would like to purchase a promotional pass but are unable to use it right away.
Click Here to Find Out What's Included with Each Pass
ARE THERE CERTAIN THERAPIES FOR SKIN?
Yes, absolutely. Recharge offers over 20+ modalities that specifically help to improve your skin's appearance. We have developed an unlimited skin pass that provides unlimited access to all of the beneficial skin modalities.
To reduce overcrowding at Recharge a maximum number of passes are sold each month to make sure each customer has access to modalities, and they have a good experience at the club.
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Buy 1-Day Pass
(50 Passes Available Each Month)
BUY A 1-MONTH DIAMOND PASS $199
Buy 1-Mo. Pass | Get 1-Mo. Pass Free
(FIRST TIME CUSTOMER)
(200 Passes Available Each Month)
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DO I HAVE TO SIGN A CONTRACT?
No, there are absolutely no contracts to sign, no minimum commitments, or hidden fee's just a simple straight forward unlimited pass that gives you access to all of the therapies you purchased for the time desired.
CAN I CANCEL AT ANYTIME?
Yes, absolutely. You can cancel your unlimited pass online, at the club or on the app. We made it easy so customers can come and go as they please, so when your ready to re-activate your unlimited pass its quick.
To reduce overcrowding at Recharge a maximum number of passes are sold each month to make sure each customer has access to modalities, and they have a good experience at the club.
Will someone explain each therapy TO ME?
Yes absolutely, 95+ therapies is a lot to take in on your first visit to Recharge so we offer free unlimited consultations based on each clients needs or current medical conditions. You are welcome to schedule a free consultation before your first visit.
what should i wear?
A general rule of thumb for men would be shorts and a t-shirt and for women shorts and a sports bra. Many of the therapies you can use at Recharge you can do fully clothed.
Do i need to make an appointment?
Yes its recommended, therapies at the Recharge are scheduled in advance and reserved on a first come first serve basis, and can be booked online or through the app before you arrive.
CAN I PURCHASE MULTIPLE PASSES?
Absolutely, you can purchase as many passes as you wish. If you are buying a pass as a gift please let the front desk know so we don't ruin the surprise.
CAN I PURCHASE A PASS FOR SOMEONE ELSE?
Absolutely, after you make your purchase, we recommend calling or sending us an email so that we can note the account.
To reduce overcrowding at Recharge a maximum number of passes are sold each month to make sure each customer has access to modalities, and they have a good experience at the club.
MOST POPULAR BOOKINGS FOR 1-DAY PASS?
1-Day Pass holders have access to all of the 50+ wellness modalities. Below is a list of some of the most popular sessions booked during 1-day visits.
Full Spectrum Sauna
(60 min)
Vibroacoustic
(30 min)
Slim Stim Lymphatic Pres
(30 min)
High Intensity Sauna Wrap
(60 min)
Red Light Facial
(30 min)
Photobiomodulation
(30 min)
Blue Light Therapy
(30 min)
Anti-Aging Blanket
(30 min)
Pulsed Electromagnetic Field
(30 min)
Whole Body Vibration
(30 min)
To reduce overcrowding at Recharge a maximum number of passes are sold each month to make sure each customer has access to modalities, and they have a good experience at the club.
Effective Date: [09-24-2025]
Recharge Health & Wellness (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information.
When you complete a client waiver, we may collect:
Health Information: current medications, health conditions, and other wellness-related information you voluntarily provide.
Basic Contact Information: such as your name, phone number, and email address (if included on forms).
Website Data: information automatically collected when you visit our website, such as cookies, IP addresses, browser type, and browsing behavior.
We collect information solely to:
Ensure your safety during wellness services.
Identify any potential contraindications related to the therapies or services we provide.
Maintain accurate client records for your ongoing care.
Improve the performance, functionality, and user experience of our website.
Our website may use cookies and similar tracking technologies to:
Remember your preferences and settings.
Understand how visitors use our website.
Improve site performance and content.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
We do not use cookies or tracking tools to collect health information.
Some browsers offer a “Do Not Track” (DNT) setting. At this time, we do not respond to DNT signals. However, you can manage cookies and tracking preferences directly through your browser settings.
Your health and personal information is used only by our staff for the purposes listed above.
We do not sell, rent, or share your information with any third party.
Your information will never be used for marketing purposes without your explicit consent.
You have the right to:
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Request a copy of the information we have on file about you.
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Update or correct your information at any time.
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Request that we delete your information, subject to legal or safety obligations.
We take appropriate measures to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage methods for both physical and digital records.
Depending on your state of residence, you may have additional privacy rights. Regardless of where you live in the U.S., we extend the following rights to all clients:
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The right to know what personal data we collect and why.
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The right to request access to your information.
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The right to request correction or deletion of your information.
Our services are intended for adults. We do not knowingly collect information from children under 13 without parental consent.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If you have questions or requests related to your information, please contact us at:
Recharge Health & Wellness
Email: beyourbestyouhealth.wellness@gmail.com
Phone: 440- 567-1146
Disclaimer: This Privacy Policy is intended to align with general U.S. privacy and health data protection standards, but is not a substitute for legal advice. You may wish to consult with a privacy attorney to ensure compliance with specific state laws (such as California’s CCPA/CPRA)
Refund Policy
At Recharge Health & Wellness, we strive to provide exceptional services and a positive experience for every client. Please review our refund policy below.
One-Time Purchases
Refunds may be issued for one-time purchases within a reasonable time frame only if the purchased service has not been used. Once a service has been redeemed, partially or fully, it is no longer eligible for a refund.
Recurring Memberships & Subscriptions
For recurring purchases (including memberships and subscriptions), refunds are limited to the most recent billing cycle only, and only if no services were used during that billing period.
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If any session, visit, or service is used during the billing cycle, the charge is non-refundable.
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Memberships must be canceled prior to the next billing date to avoid future charges.
Non-Refundable Items
The following are non-refundable:
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Used or partially used services
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Promotional, discounted, or special-offer purchases (unless otherwise stated in writing)
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Gift cards
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Missed appointments or no-shows
Cancellation Policy
Clients are responsible for managing their memberships and subscriptions. Cancellations must be completed according to the instructions provided at sign-up or through our customer support team. Failure to cancel before the billing date does not qualify for a refund.
Exceptional Circumstances
Refund requests outside of this policy may be reviewed on a case-by-case basis at the sole discretion of Recharge Health & Wellness. Approval is not guaranteed.
Processing of Refunds
Approved refunds will be issued to the original form of payment and may take 5–10 business days to process, depending on your financial institution.